May I bring my pet?
Small house pets are allowed in units with a ground floor outside entrance in Shuler Village and the Residential Mall.

What decorating choices may I make?
Bring your own furnishings to make yourself at home in your new residence. We ask residents to notify us of any structural changes they wish to make.

Is there a Residents' Association?
Yes, there are three. The Village, Residential Mall, and Health Care Residents' Associations provide opportunities for all residents to have input regarding community services and programs.

Who decides when a resident will move to a different level of care?
It is the goal of Piedmont Crossing's staff to help residents live in their homes as independently as possible for as long as possible. A committee of various professional disciplines meets regularly to review anticipated new level of care needs. The determination to recommend a level of care change is always made in the best interest of the resident and with the participation of the resident and/or their family and physician.

What is a Residency Fee?
The Residency Fee helps Piedmont Crossing underwrite the construction cost of the cottage, duplex, or apartment, and also provides funding for a portion of ongoing expenses. This fee varies according to the type of home selected and provides residents with lifetime use of their homes, priority access to all health care services and access to the benevolent care program. It is the foundation for the Residency Agreement, which establishes the resident as part of the Piedmont Crossing community, and makes provisions for different levels of care changes and health care needs.

Are any of the fees refundable?
Flexible contract options are available that can provide a refund to residents or their estate. These choices ensure that we can best suit the needs of our residents.

Are fees fixed or can they change?
All fees are reviewed annually by the Board of Directors of United Church Homes and Services. A 30-day notice is given to all residents prior to the implementation of any adjustment or increase in fees.